Shipping policy
Shipping Policy
At Rits By Nature, we carefully prepare and ship your orders with love and attention. Please review our shipping policy below:
1. Order Processing
- Orders are usually processed within 2–3 business days after payment is received.
- You will receive an email confirmation once your order has been shipped or is ready for pickup.
2. Shipping Options
- Standard Shipping (Malta & Gozo): Delivery typically takes 2–5 business days.
- EU Shipping: Delivery usually takes 5–14 business days, depending on the destination.
- Shipping times are estimates and may vary due to postal delays or customs clearance.
3. Local Pickup
Customers may choose to collect their orders at our pickup location:
BoatSalesMalta, DBR Group, Dawret il-Qawra, C/w Nawciera Street, St Paul's Bay, Malta.
You will be notified by email when your order is ready for pickup.
4. Shipping Rates
- Shipping costs are calculated at checkout based on your location and chosen delivery method.
- Local pickup is free of charge.
5. Customs & Duties
For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply.
6. Responsibility
- Once an order is shipped, we are not responsible for delays caused by postal services, couriers, or customs.
- We are not liable for lost or stolen packages after delivery is confirmed.
7. Contact
If you have questions about shipping or need support with your order, please contact us at info@ritsbynature.com.
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