Terms of service

Terms & Conditions

1. General Information
This website is operated by Rits By Nature, registered in Malta. By accessing and purchasing from this website, you agree to these Terms & Conditions. Please read them carefully before placing any order.

2. Products
All products offered are either handmade by us or carefully selected from trusted artisans. We aim to describe and display our products as accurately as possible. However, natural variations in handmade items may occur.

3. Orders & Payments

  • By placing an order, you confirm that the information you provide is accurate and complete.

  • Payments are accepted through the methods offered at checkout.

  • Prices are listed in Euro (€) and include VAT where applicable.

4. Shipping & Delivery

  • Orders are processed within the stated timeframe on our website.

  • Customers may choose between shipping and local pickup.

  • Pickup Location: BoatSalesMalta, DBR Group, Dawret il-Qawra, C/w Nawciera Street, St Paul's Bay, Malta.

  • You will be notified by email when your order is ready for pickup.

  • Shipping times may vary depending on your location.

  • We are not responsible for delays caused by postal services or customs.

5. Returns & Refunds

  • Customers have the right to return eligible products within 14 days of receipt, in accordance with our Return Policy.

  • Certain products (such as opened skincare, teas, or personal care items) may not be eligible for return due to hygiene and safety reasons.

  • Refunds will be processed within 14 days of receiving the returned item.

6. Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.

  • Customers are responsible for ensuring that products are suitable for their personal needs and skin type.

7. Intellectual Property
All text, images, designs, and content on this website are the property of Rits By Nature and may not be used without prior permission.

8. Governing Law
These Terms & Conditions are governed by the laws of Malta and applicable EU consumer protection regulations.

Contact
For any questions regarding these Terms & Conditions, please contact us at: info@ritsbynature.com